pkok FAQ

Yes, pkok offers live in-play betting throughout the BPL. Even after a match has started, you can place new bets over-by-over or after a wicket falls. Odds update on every ball, so you can make decisions as the match unfolds. A stable internet connection gives you the best live betting experience.

Decimal odds are straightforward — multiply them by your stake to get your total return. Example: if Team A's odds are 3.00 and you bet ৳500, you get back ৳1,500 if you win (profit ৳1,000 + stake ৳500). If you lose, you lose ৳500. Favourites usually have lower odds — for example, at odds of 1.50 a ৳500 bet returns ৳750 (profit ৳250).

Yes, in an accumulator (multi-bet) the combined odds increase as you add more selections. Example: if three selections have odds of 1.40, 1.50 and 1.90, the combined odds come to roughly 3.99 — meaning a ৳100 bet returns ৳399, but all selections must win. If any one loses, the entire bet is lost. Place bets with a clear understanding of the risk.

For T20 World Cup matches on pkok, betting markets include match winner, top batter, top wicket-taker, first-over runs, and tournament champion, among others. There are no draws in T20 cricket, so you only choose between two outcomes. Additional markets are available for Bangladesh Tigers matches.

If a match is cancelled due to rain or any other reason, pkok's rules generally provide for the stake on the affected bet to be refunded. For accumulator bets, the cancelled selection is removed and the return is calculated from the remaining selections. Read the terms and conditions for full details.

Yes. pkok offers betting markets on international football as well as cricket. You can bet on match winner, goalscorer, and handicap markets for Premier League, Champions League, and World Cup qualifying matches. In football, a draw is counted as a separate result, so there are three options.

To register on pkok you need an active mobile number, a username, and a strong password. You must be at least 21 years old. Your number is verified with an OTP during registration. Enter accurate details — they are checked at the time of withdrawal.

On the login page, click the "Forgot password?" option. Enter your registered mobile number and an OTP will be sent to you. After verifying the OTP, you can set a new password. Use at least 8 characters, one number, and one special character in your new password.

A username must be made up of English letters or numbers and be at least 6 characters long. Usernames cannot be changed once created, so choose carefully. Passwords must be at least 8 characters long; avoid easily guessable combinations such as 123456.

Yes, after logging in you can update your email and some profile details from account settings. However, for security reasons, changing a mobile number may require contacting support. An OTP is required to verify any changes.

An account can be temporarily locked after repeated incorrect password attempts or if unusual activity is detected. In that case, contact pkok via live chat or email. The support team will verify your identity and resolve the issue.

No. Each person may hold only one account. The system can detect attempts to create multiple accounts, and all related accounts risk being closed. Full rules are on the responsible gaming page.

At pkok, withdrawals are usually completed in 10 to 45 minutes. The same timeframe applies for bKash, Nagad and Rocket. Funds are sent once the request is verified.

pkok processes withdrawals 7 days a week, 24 hours a day. Withdrawals go through within the normal timeframe even at night or on public holidays. If there is an unusual delay, contact us via live chat — the support team is active 24/7.

The minimum withdrawal amount at pkok is ৳500. This limit is the same for bKash, Nagad and Rocket. Before withdrawing, make sure your balance is at least ৳500 and that any wagering requirements have been met.

To withdraw the pkok welcome bonus, you must meet the wagering requirement. After betting the bonus amount 25 times, winnings from the bonus can be withdrawn. Example: deposit ৳1,000 and you get ৳1,200 in bonus; to withdraw that bonus you must place ৳1,200 × 25 = ৳30,000 in bets.

It may be possible to cancel a request before processing begins — but once it has been verified, cancellation is generally not possible. If you want to cancel, contact live chat quickly. It may take a little time for the funds to return to your pkok balance.

No. At pkok, the withdrawal rules are the same for bKash, Nagad and Rocket. The same minimum amount (৳500) and the same timeframe (10–45 minutes) apply to all three. Rocket is Dutch-Bangla Bank's mobile wallet. Choose whichever method you prefer.

The minimum deposit at pkok is ৳500 — the same limit applies for slots, cricket betting or any other game. Depositing ৳500 or more adds the balance to your account and you can start playing in any section, including Slots.

Log in to pkok, go to the "Deposit" option and select bKash. Make the payment to the designated bKash number and submit the transaction ID. Your balance will be updated within a few minutes. When depositing, make sure to pay from your registered number.

pkok currently supports deposits via three mobile wallets: bKash, Nagad and Rocket. These are the most widely used mobile payment methods in Bangladesh. The same benefits apply whichever method you use.

Any information about charges or fees related to pkok deposit methods is listed in the payment section of the site or in the Terms and Conditions. For specific details, ask via live chat — the support team will be able to give you accurate information.

Yes. On your first deposit, pkok's 120% bonus, up to ৳15,000, is automatically added to your account. Example: deposit ৳1,000 and you receive ৳1,200 in bonus, giving a total balance of ৳2,200. To withdraw winnings from the bonus, you must complete ৳1,200 × 25 = ৳30,000 in bets.

Yes, you can deposit at pkok using the Nagad app or USSD code. Select Nagad on the pkok deposit page for instructions. Once the payment is complete, enter the transaction ID and your balance will be updated quickly.